Shipping Policy
Shipping Policy
Last Updated 5/31/26
We handle the logistics so you can focus on the results. Below you’ll find everything you need to know about how we get our products safely to your door.
Thank you for shopping with us! Please note that we currently only ship to addresses within the United States (including Alaska, and Hawaii. We do not offer international shipping at this time.
All orders are shipped from our US fulfillment center. Below you’ll find everything you need to know about how we get our products safely to your door.
Shipping Region: Order Subtotal: Shipping Cost : Estimated Delivery:
Continental US HI AK $75.00+ (After discounts) FREE 3-5 Days
Continental US Hi AK Under $75.00 Calculated at checkout 3-5 Days
1. Processing & Handling Times
Before an order ships, it has to be carefully prepared and checked.
- Standard Processing: All orders are processed within 1–3 business days.
- Cut-off Times: Orders placed before 2:00 PM EST Monday through Friday will begin processing the same day. Orders placed after 2:00 PM EST, or over the weekend, will begin processing the following business day.
- Note: Processing times may extend slightly during major holiday seasons or high-volume product launches.
2. Domestic Shipping Rates & Delivery Estimates
We offer fast, reliable standard shipping across the United States.
How Free Shipping is Applied: To qualify for free standard shipping, your order subtotal must meet or exceed $75.00 USD after all discounts and promotional codes have been applied, and before any applicable sales taxes are added.
3. Order Tracking
The moment your package leaves our hands, you’ll receive a shipping confirmation email complete with a tracking link. Please allow up to 24 hours for the carrier (USPS/UPS/FedEx) to update the initial tracking status.
4. Address Accuracy & Missing Packages
- Shipping Address: Please verify your shipping address at checkout. We are unable to alter the destination address once the package has been processed by our fulfillment team.
- Delivered But Missing: If your tracking link states “Delivered” but you cannot locate your package, please check with neighbors or your local carrier branch first. If the package remains missing after 3 business days, contact us at support@[yourbrand].com so we can assist with a carrier investigation.
5. Shipping to PO Boxes
We happily deliver to standard PO Boxes across the United States.
- Carrier Restrictions: All PO Box orders are automatically shipped via USPS (U.S. Postal Service). Private carriers (like UPS or FedEx) cannot deliver to standard USPS postal boxes.
- Checkout Tip: If your primary shipping address is a PO Box, please ensure you select standard shipping at checkout to avoid any fulfillment delays.
6. Damaged Items
If your order arrives damaged during transit, please take clear photos of the packaging and the product immediately. Email the photos along with your order number to our support team within 48 hours of delivery, and we will issue a replacement or store credit right away.
Items we will need.
Clear Photos: Capture high-resolution photos and videos of all damaged products from multiple angles with the proper lightning if needed.
Packaging Evidence: Take photos and videos of the exterior box (showing dents, tears, or compression) and the interior packaging/padding (showing how the items were secured).
Shipping Label: Provide a close-up photo of the shipping label with the tracking number clearly legible.
Save everything: Do not throw away the damaged item, packaging, or any packaging materials like bubble wrap, peanuts, air bags, etc. Some carriers may want to inspect the original packaging that was shipped to you for the claim. Depends on the carrier and their policies.