REFUND & RETURN POLICY
Please also review: https://breaie.com/shipping-policy/
Last Updated: 06/17/2026
At BREAIE®, customer satisfaction is important to us. Due to the nature of beauty and personal care products, certain restrictions apply to returns and refunds.
RETURN ELIGIBILITY
To be eligible for a return, the item must:
• Be unused and unopened
• Be in its original packaging
• Be in resalable condition
• Be returned within 30 days of delivery
• Include proof of purchase
Returns that do not meet these requirements may be denied.
NON-RETURNABLE ITEMS
For hygiene and safety reasons, we do not accept returns of:
• Opened products
• Used products
• Tested products
• Tampered products
• Gift cards
• Final sale or clearance items
• Products returned without proof of purchase
HOW TO REQUEST A RETURN
To request a return, please contact us at:
Please include:
• Order number
• Full name
• Email address used for purchase
• Reason for the return
If approved, return instructions will be provided.
Returns sent without prior authorization may not be accepted.
REFUNDS
Once a return is received and inspected, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method used during checkout.
Please allow 5–10 business days for your financial institution to process the refund after it has been issued.
Original shipping charges are non-refundable unless required by law or the return is the result of our error.
EXCHANGES
We only replace items if they are defective or if an incorrect item was shipped.
If you believe you received a defective or incorrect item, please contact us for assistance.
RETURN SHIPPING
Customers are responsible for return shipping costs unless the return is due to our error.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
POLICY CHANGES
We reserve the right to modify this Refund & Return Policy at any time. Changes become effective upon posting to this page.
CONTACT US
For questions regarding returns or refunds, please contact:
BREAIE®
© 2026 BREAIE®. All Rights Reserved.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.